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Website terms and conditions

By using this website you are agreeing to abide by our terms and conditions and that that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

If you are a member of the Long COVID Support Online Community you also agree to follow the Community guidelines.


The website and online community is managed by Health Issues Centre (HIC),Victoria's peak health consumer advocacy body.

HIC may amend the Terms and Conditions and the Community Guidelines at any times by posting them on the site. Please check regularly for amendments. Your continued use of the site indicates that you agree to the most recent Terms and Conditions and Community Guidelines.

Website Content

We endeavor to provide the most up to date information about long COVID and support options available in the Australian context.

The content on the site is not intended to be a substitute for professional medical advice. If you require advice you should seek the assistance of healthcare professionals or an appropriately qualified person. You should not disregard or delay seeking professional advice because of information you obtain from this website.

To the maximum extent permitted by law, HIC disclaims all liability for any loss, damage, expense and costs incurred by any person arising out of accessing, downloading, using or relying on any material from this website.

This website contains links to external websites. Such links do not constitute an endorsement or recommendation by HIC to either the organisation controlling the external website or the information contained on external websites. HIC does not warrant or accept any legal liability arising from or in connection with the accuracy, reliability, currency or completeness of any material on any linked website.

HIC uses a range of security control measures to protect this website from unauthorised access and prevent material on this website from becoming contaminated with computer viruses, disabling codes, worms or other devices and defects. HIC accepts no liability for any interference with or damage to a user’s computer system, software or data occurring in connection with or relating to this website or its use.


All material contained on this website is subject to copyright.

No part of this website may be reproduced, stored in a retrieval system, communicated or transmitted in any form or by any means without prior written consent, except as permitted under the Australian Copyright Act 1968 (e.g. fair dealing for the purposes of research or study). Printing one copy of a document on this website for the purpose of personal research or study is permitted.

If you have any enquiries, please submit a Contact Us form or call (03) 8676 9050.


HIC is committed to protecting the privacy of anyone that submits their details through the Long COVID Support website and complying with the National Privacy principles. We respect the confidentiality of personal details and do not provide our mailing list to outside organisations.

If you require more information about Health Issues Centre’s privacy policy or would like to discuss your privacy concerns, please submit a Contact Us form or call us at (03) 8676 9050.

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